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Measuring User Happiness 4-week Telegram plan (January 2020)

Following the demand, I am now offering a second round of this plan, launching on January 6, 2020.

People consider happiness to be a quality of life that is more important than having a meaningful life or even becoming rich. Happiness manifests itself as a pleasurable physical, digital, or human-to-human product and service experience. Ignorance, immaturity, and controversy affect why happiness is measured, what is being measured, and how. Happiness has become a hot topic in boardrooms and living rooms everywhere.

This 4-week, 20-day Telegram program is a first of its kind. Tomer Sharon, a world renowned user experience research and product thought leader will send you daily lessons. These will encourage you to create better products by changing how you measure success or failure, and provide you with practical knowledge and techniques to effectively measure happiness.

The intended audience for this plan are small business owners, product managers, startup founders, designers, researchers, customer success specialists, CX practitioners, strategists, and anyone who cares about measuring outcomes rather than outputs, data over opinions, and facts rather than intuition.

Your instructor, Tomer Sharon, is a leading voice on the topics of design thinking, user experience, and lean research methodology. Tomer is Managing Director, Head of User Research & Metrics at Goldman Sachs. He is the author of two books, Validating Product Ideas (2016) and, It’s Our Research (2012). Previously, Tomer was Head of User Experience at WeWork and Sr. User Experience Researcher at Google Search. He has mentored hundreds of organizations on user research methodology, has given keynotes, and taught workshops in 13 countries and the UN. Tomer holds a master’s degree in Human Factors in Information Design from Bentley University in Waltham, Massachusetts.


Note that to participate in the plan you are required to download the Telegram app to your phone and create a @username. The plan instructor will then add you to a private group so make sure your privacy settings are set up to allow it. If you don't have Telegram or do not wish to download it, please do not sign up for this plan. Thank you. 

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3 ratings

  • You'll get content through Telegram every weekday for 4 weeks. The plan starts on Monday, January 6, 2020!
  • Day 1Welcome
  • Day 2Happiness
  • Day 3Value
  • Day 4NPS
  • Day 5Sentiment
  • Day 6Context
  • Day 7Principles
  • Day 8Trade-offs
  • Day 9Mistakes
  • Day 10Satisfaction score
  • Day 11Satisfied users
  • Day 12aNPS
  • Day 13Set goals
  • Day 14Upside down
  • Day 15Success
  • Day 16Start small
  • Day 17Learn why
  • Day 18Simplify
  • Day 19Systemic measurement
  • Day 20Evaluation

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Measuring User Happiness 4-week Telegram plan (January 2020)

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